Privacy Policy

At Prakash Academy, we are committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you browse our website, register, or purchase any course from us.
 

1. Information We Collect

 
We collect the following types of information:
 
•Personal Information: Name, phone number, email address, address, school name, and class.
•Student Details: Class, entrance exam preferences, academic performance, test results, and progress.
•Payment Information: When you purchase a course, we may collect transaction-related details such as payment method, amount, and payment status (note: card details or UPI data is not stored on our servers).
•Technical Data: IP address, browser type, device information, and visit history.
•Cookies: We use cookies to improve website performance and user experience.

 

2. How We Collect Information

 
We collect your data through:
 
•Registration and contact forms
•Payment or checkout pages
•Cookies and analytics tools
•Direct communication via calls, emails, or WhatsApp
 

3. Purpose of Collecting Information

 
We collect and use your information for the following reasons:
 
•To provide and manage course access
•To contact you for course updates, performance tracking, and academic notifications
•To process and confirm your payments
•To generate receipts, manage subscriptions, and communicate payment status
•To improve our courses, teaching methods, and website experience
 

4. Payment Security

 
•Payments made through our website are processed securely by third-party payment gateways.
•We do not store any debit card, credit card, UPI, or net banking details on our servers.
•All payment data is encrypted and handled by trusted, certified payment providers.
 

5. Data Protection and Confidentiality

 
•We use standard security practices to keep your data safe.
•Student data and payment details are accessible only to authorized personnel.
•We never sell, rent, or share your information with unaffiliated third parties for marketing or any other purpose.
 

6. Cookies Policy

 
•Cookies help us track user activity and personalize your experience.
•You may choose to disable cookies in your browser settings, but this may affect certain features of the site.
 

7. Sharing of Information

 
•We may share your data with trusted service providers (such as payment gateways or educational platforms) only to deliver our services.
•We do not share your data with any advertising agencies or unknown third parties.
 

8. Children’s Privacy

 
•We protect the data of students under 18 and collect such data only with parental or guardian consent.
 

9. User Rights

 
•You have the right to access, update, or request deletion of your personal information stored with us.
•You may contact us at any time for such requests.
 

10. Consent

 
•By using our website or enrolling in a course, you agree to this Privacy Policy and allow us to use your data as outlined.
•You also consent to receive communication from us regarding your course, results, payments, or new batch announcements.
 

11. Policy Updates

 
•We may update this Privacy Policy from time to time to reflect changes in our practices.
•Any updates will be posted on this page with a revision date. We encourage you to review this policy regularly.
 

12. Contact Information

 
For questions or concerns regarding this Privacy Policy, you may contact:
 
Prakash Academy
Vishnu Nagar, Sidhi, Madhya Pradesh
Phone: 7067497236